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Request Information

If you are a pet owner and have a medical question, please use the email address provided on your "go-home" papers. The form below is intended for general veterinary hospital inquiries only.

Never email about suspected pet health emergencies. For patients that need care outside of our pet clinic’s operating hours please call RIVER, (423) 698-4612, Animal Emergency & Specialty Center, (423) 822-8304 or Veterinary Care and Specialty Group, (423) 591-0270.

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    Happy Holidays!

    Here are our special hours during the holiday season:

    Closed on Thanksgiving day.

    Closing at 1 pm on Black Friday.

    Closed Dec 25 and Jan 1 2024!

    If your pet has  an emergency during these closures, please contact your nearest animal ER. The closest one to our location is Animal Emergency and Specialty Center at 423-822-8304. Other options include VCA River at 423-698-4612 and VCSG at 423-591-0270.

    IMPORTANT: If you need your pet's medical history or proof of vaccination when we are closed, you can access the pet portal anytime. Click HERE to open the app.