Our veterinary hospital is not only committed to your beloved pet’s physical health, but also their emotional well being. Vital pet health stats are skewed when a patient is anxious, so having your pet as calm as can be during their veterinary appointment is important. We also want your pet to have a positive experience and think of our pet clinic as their home away from home.
Our veterinary clinic uses a number of techniques to help your furry family member be at ease during their visit–from quiet music in our waiting room, to calming hormone therapy, to tasty treats. All team members at our pet clinic are fear-free certified, so they have training on the best handling and comfort measures during exams.
In addition to our fear-free certification, our veterinary hospital also wants to get to know your pet as an individual, and no knows them better than you! By clicking on the link below, you can access our Pre-Visit Questionnaire so we can better plan their fear-free visit. If our pet clinic has this information, we can try to help minimize those things that your pet finds scary and maximize on the things they love!
Here are our special hours during the holiday season:
Closed on Thanksgiving day.
Closing at 1 pm on Black Friday.
Closed Dec 25 and Jan 1 2024!
If your pet has an emergency during these closures, please contact your nearest animal ER. The closest one to our location is Animal Emergency and Specialty Center at 423-822-8304. Other options include VCA River at 423-698-4612 and VCSG at 423-591-0270.
IMPORTANT: If you need your pet's medical history or proof of vaccination when we are closed, you can access the pet portal anytime. Click HERE to open the app.